My am fm cd radio died in my 2004 Silverado. They quoted me $275 to re... read more My am fm cd radio died in my 2004 Silverado. They quoted me $275 to repair it and it would take about 4 hours. To remove fix and reinstall. They have a nice waiting room so I opted to wait and read a book. I was surprised me when 30 minutes later they pulled the truck out front. The tech said a slice had come lose in the power wire where a cb radio was hooked up. Charged me $40 and I was on my way!. Great folks and honest too.
After chatting with a person from Southern Electronics about my antiqu... read more After chatting with a person from Southern Electronics about my antique car radio i was pleased to hear they could repair my radio, they assured me they could make this operate and look like new again..and an estimate of around 250.00 was agreed upon..I then mailed this antique car radio in good faith for repair. It had many issues from years of abuse ie. The screws that were obviously missing from the outer case, frayed wiring on the dial light wire routed along the outer top case, and many other issues unseen. WELL, i got a call saying it was $300.00 to replace alot of items, so, i agreed. they called,after a couple weeks, it's done and they wanted to be paid..I paid in good faith. 4 days later i get the radio, looks like nothing was done. screws still missing, wires still frayed,& still filthy. I called to complain,after talking with 2 people, No results, the third man i spoke with wanted me to send it back so they can finish the job? WTF? that's the problem with this country today, NO QUALITY WORKMANSHIP, NO PRIDE IN WHAT YOU DO FOR THE PUBLIC, AND ALL YOU GET ARE EXCUSES. DO NOT SEND ANYTHING TO THIS COMPANY, IT'S A WASTE OF TIME & MONEY.
BUYERS BEWARE... As a former employee I noticed that the price mark up... read more BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.
