While my car was in his shop he drove it thru the Portsmouth tunnel, h... read more While my car was in his shop he drove it thru the Portsmouth tunnel, he said to match the headlight. I got the bills because it is my car, he admitted it was him that made the charge. I sent him every bill I got, now its been sent to a collection agency. I cannot renew my license plates that expire the end of this month until its paid. For awhile he gave me excuses, then it was flat out lies. Now he is ghosting me. He owns his shop, I live on social security month to month. He was my trusted mechanic for 16 years. He used to say I wasn't just a customer I was a friend, with friends like that I don't need enemies. I would have given him 0 stars but not an option.
They did a tremendous job on my teen's 1990 truck that we're restoring... read more They did a tremendous job on my teen's 1990 truck that we're restoring! I've worked on cars for over 40 years, and their service, from beginning to delivery, is first rate. Excellent quality as well as value for their good rates. I thought so much of the first job, I brought them our next project car as well. I highly recommend you look into what Richard Kelly and his crew can do.
On the evening of Monday, April 7, 2014, I left my car at Complete Aut... read more On the evening of Monday, April 7, 2014, I left my car at Complete Automotive to have a state inspection done the next day. Being able to leave my key and information in their night drop slot at my convenience is one of the many reasons that I have gone back after they came highly recommended. The staff is professional, knowledgable, and always gives impeccable customer service whether it is over the phone or in person. These days good customer service is hard to find, so when I see someone going above and beyond, for example, when you can "hear" someone's smile over the phone and can tell they love their job that makes me what to go back to that company. Each time I have been in Complete Automotive I have been greeted by smiling faces, people willing to help me and not make stand around, people that say thank you for your business and a company that does the job I need done for a good price. I have been to places before for a state inspection and they come back with five sheets of things I "need" fixed. I know my car needs some front end work, and you better believe the first place I will go when I have the chance to take it in to get looked at is Complete Automotive. As I said above, I was recommended, and I always tell people about how much I like the people, the service, and the integrity of Complete Automotive. I HIGHLY RECOMMEND IT!! A++++ SERVICE!
