Recreation RV Sales - Consumers Warning!!! Normally I don't get on... read more Recreation RV Sales - Consumers Warning!!! Normally I don't get online to post reviews, but its beyond any experience I have ever had with a company and I don't want anyone else being wronged by this same company, so I felt it as my duty to post this review so no consumer has to go through what we went through with this company. My story goes as follows, I got a call from my brother and his wife asking me for help because they felt like these guys at Recreation RV mechanics were trying to take advantage of her/them for repairs on their RV when it should have been covered under warrantee. (After speaking with the warrantee company, they stated that it should have been covered and we should not have had the issues we had.) After my sister-in-law took in the RV to Recreation RV, they initially said it would be covered, then they went back on what they had said and tried to take advantage of my sister-in-law. Recreation RV, tried to take advantage of my sister-in-law and attempted to assess her over 3,000 in repairs that they wanted her and my brother to pay for out of their own pockets. After she told them we did not want them to do anything, my brother and I went down to pick up the RV. This is when things escalated, and got much worse. The problems we had with Recreation RV escalated to police involvement, because Recreation RV and their staff refused to release the RV without us paying over 200 dollars for a diagnostic fee. Recreation RV crookedly forced us to pay over 200 on a diagnostic fee that was never agreed upon. They assessed the fee after my sister-in-law told them that their pricing was way out of hand. They wanted to charge 3,000+ for a few minor repairs, over 150 dollars just for an oil change, and nearly 3 times what it cost to tint 2 windows. Recreation RV is one of the worst companies I have ever had to deal with. The fact that we had to get the police involved to get our property back is obscene. I have attached a photo of the statement showing that my sister-in-law never agreed to a diagnostic fee because I want everyone looking to deal with this company, to know that they need to proceed with caution. There are crooked people out there trying to take money from consumers, when they never agreed to any fees being assessed. Recreation RV is very much shown me a prime example of what its like to deal with predatory mechanics that are out to wrong consumers to make a buck. Anyone seeking service or products from Recreation RV, SCAM BEWARE. They will try and scam you into paying for something, anyway they can. Please see my attached document if you dont believe me, this review is merely to help prevent this from happening again. Lastly, I just wanted to let others know I will also be filing a complaint with the Consumer Financial Protection Bureau, the BBB, and the state of Utah to ensure consumers will not be subject to companies like this in the future.
I pulled into Pitts parking lot at 12:06pm on July 15th 2014, only to ... read more I pulled into Pitts parking lot at 12:06pm on July 15th 2014, only to find a note stating; "no inspections till 12:00. Sorry". One customer was already waiting when I arrived and left soon after. I stayed until 12:45pm. I was one of 3 other customers who came and left. Also on the south side of the garage was a chained up pitt bull with no food or water. He was so lethargic he didn't even raise his head when I attempted to give him ice from my drink. It was 94degrees without a cloud in the sky... I will be turning them in to animal control and I took my business to Broadway Services and Repairs. Awesome customer service and precision work.
