Service met my expectations. I was satisfied with the experience of t... read more Service met my expectations. I was satisfied with the experience of the service personnel. Leaders, Doni and Jason, were excellent in explaining the pathway they were going to use to get Mercedes E350 repaired. I would not hesitate to use their services again.
Thank you Jason & Donny! AC cooling problem began with intermittent c... read more Thank you Jason & Donny! AC cooling problem began with intermittent cooling- contacted grapevine Import Car Care and spoke with Donny. He turned us over to Jason and with COVID 19 contactless service, Jason did a great job! We were notified it was Honda’s infamous CRV clutch failure (a recall issued in 2012-13, but if it wasn’t failing, your vehicle didn’t qualify); Jason posted the diagnosis by email, called and discussed repair, answered questions, wanted our verbal affirmation to complete repair! We have a 2 yr warranty, and cold AC! Just in time-
DeLorean Scammed me out of over $1000, DO NOT DO BUSINESS WITH THIS CO... read more DeLorean Scammed me out of over $1000, DO NOT DO BUSINESS WITH THIS COMPANY. They pay for reviews. Sketchy place to trust these people with your car. They've also been known to steal insurance money without fixing your vehicle. BEWARE
