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Mercury Repair in Manvel

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Auto Reviews in the Manvel Area

  • NikkireviewedAM Lube & Auto Care

    I wish I could give the idiots a negative amount of stars. The owner i... read more I wish I could give the idiots a negative amount of stars. The owner is the leader of the idiots. I have went here for the last 5-6 oil changes. This time is different because now I trust them to do an oil change and wheel alignments. I wait 2 hours for them to complete my services , when they are done I get into my car and leave. Once into my car I notice it’s hesitant and barely goes forward when I press the gas. Next thing I notice is my rear view, everything behind me is white. There is a ton of smoke coming from my tail pipe. I call them and I return heavily upset. This is my only vehicle. I bought it with 50k miles, I drive Uber for extra cash so I now have 220k but I’m always keeping the maintenance done in the car. The car is very well kept. New tires oil change brakes is all I ever change. I basically brought my car here normal and left with my car smoking and not going forward. The owner refuses to acknowledge my concerns. The mechanic who did the work acknowledged my concerns and also that it wasn’t smoking it had any issues when I brought it there but they wouldn’t let him check it out. The receptionist was very argumentative. Wouldn’t acknowledged how I felt about coming for a routine oil change ending with my car needing to be towed away because it wasn’t drivable. . The owner then says it’ll be 120$ to check out the issue that they caused. His also says ‘take me to civil court and let them take care of it because I’m not fixing it.’ I called the police and was told to leave and it’s a civil issues. Please save yourself the time and money in the long run by dealing with a reputable car repair shop. Update : they put 10 quarts of oil in my vehicle and the car only takes 5 quarts.

  • Awesome job

  • SalethareviewedNational Transmission

    This buisness kept my car a whole week, wasn’t able to fix it. Guy was... read more This buisness kept my car a whole week, wasn’t able to fix it. Guy was nice but I think they should get more certified, Mechanics and speed up the process ,My warranty got back to them the next day and I paid over $500 for a rental car for that week, they only worked on my car for 1 hour and they are closed on weekends, so they need to open on weekends because some people can’t get to a mechanic until the weekends . I was referred to them and I trust my friend but now he will no longer be using them either because they really dragged their feels and cost me money that I really didn’t have to give to a rental company. Plus my friend did say that they only started excepting this part of work a couple of years ago, they were only doing tires and other parts. I am not happy and I will not refer anyone to use them.

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