I'd give this company 0 stars if I could. The son Josh doesn't run a "... read more I'd give this company 0 stars if I could. The son Josh doesn't run a "normal" business. 0 stars for RELIABILITY and INTEGRITY. They fixed my slide and it went out during the first trip. I called and brought it back. They had the audacity to charge me for parts. It gets worse. Cathy who runs the desk said Josh was doing the work himself. I called when it was supposed to be ready and she said their working on it but Josh had to deliver a unit so it's late. I postponed my trip and finally got it back and it promptly went out again the second time I tried to bring it in. I called Cathy and explained what I was seeing wrong with installation. She said "well we don't know that's the case". I said look I know what missing screws look like and the track is loose. She said "how do we know that's the issue since you admitted it took you 2 days in a campground to get it to release and able to push in. In other words, she was calling me a liar. But the thing that stands out in my mind is her saying "I have to protect my owner"! I never got a call from anyone about this and I'll have to pay another company to fix what I paid Anything Rv to repair twice. Horrible work but worse to have to deal with their well practiced run around.
His name is Ted and the biggest crook I ever have met Charge my ins... read more His name is Ted and the biggest crook I ever have met Charge my insurance company $23,000 and put in a rusted engine that was in his yard. The engine blew after five hours of use and told the insurance company the man he bought it from died even though the serial numbers plate have been scratched off the engine If that wasn’t bad enough during the second insurance claim he tried to do it again try to get the money released and wouldn’t release the boat unless he can do the job. He couldn’t explain where he was going to find a second engine all he was going to do was try to scam a second engine Hi Outsmarted him to get my boat released but if you go to this crook you deserve everything you get
Hot Headz Marine is a business to avoid at all costs. I called them b... read more Hot Headz Marine is a business to avoid at all costs. I called them before going in and was quoted a labor price. They not only charged me more per hour than quoted, but even tripled the hourly rate! They also padded the rate by charging me for more hours than the shop is even open. They charged me for a tool they didn’t have, but should….then kept the tool. The owner did not follow my written instructions for fiberglass work because they are not qualified to work on fiberglass. The owner told me he had 28 years of experience, but I would say he has one year of experience multiplied by 28. They did what they could do, then said they couldn’t match the colors, leaving me with gouges in the gelcoat. That’s like taking your car into a body shop to have a dented fender repaired and instead they paint the fender without making any repairs. No body shop would do that, but this place will. I told the owner twice not to do one repair after I figured out what they were up to, but he went ahead and did it anyway and charged me. I immediately cancelled other repairs on my list once I realized how these people operate. The owner agreed to refund me $622.00, but he has more excuses than a 10 year old for not making good on his promise. I have that in writing, so he can’t deny it.
