Quoted the price of $200 plus tax over the phone and was later told th... read more Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.
Automotive Care Specialist were very quick, clean and professional. I ... read more Automotive Care Specialist were very quick, clean and professional. I will go back to them when I have over repair needs.
I would NEVER, EVER go back to this place. I needed to get my catalyti... read more I would NEVER, EVER go back to this place. I needed to get my catalytic converters replaced and called for a quote. Their quote was cheaper than anyone else and I already called 5 other places. But what struck me as odd was that quoted immediately, unlike the other places I called. All the other places had to do a little research and call me back. My feeling was that it might be too good to be true. And I was right. They had my car for almost two weeks and didn’t look at it until they already had it for 4 days. In the end, they never fixed the problem and just wasted my time and money. In addition, they would also say they would call back and NEVER called me back. I ALWAYS had to call them. I’ve got better things to do than to keep following up with a business that has my car. I’ve read several reviews about this place on various sites and wished I had read them and avoided this place. THIS IS THE WORST BUSINESS I HAVE EVER DEALT WITH.
