Quoted the price of $200 plus tax over the phone and was later told th... read more Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.
Awesome job
This buisness kept my car a whole week, wasn’t able to fix it. Guy was... read more This buisness kept my car a whole week, wasn’t able to fix it. Guy was nice but I think they should get more certified, Mechanics and speed up the process ,My warranty got back to them the next day and I paid over $500 for a rental car for that week, they only worked on my car for 1 hour and they are closed on weekends, so they need to open on weekends because some people can’t get to a mechanic until the weekends . I was referred to them and I trust my friend but now he will no longer be using them either because they really dragged their feels and cost me money that I really didn’t have to give to a rental company. Plus my friend did say that they only started excepting this part of work a couple of years ago, they were only doing tires and other parts. I am not happy and I will not refer anyone to use them.
