11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me... read more 11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.
Very Satisfied with the work these guys did, I felt very comfortable h... read more Very Satisfied with the work these guys did, I felt very comfortable having the guys work on my brand new truck after seeing their reviews and excellent rating and also after learning that they are a Viper Preferred Dealer there are very few of those in Houston, it was a clean Install and an affordable price.
Bad news guys. I contacted your authorized dealers, and told them how ... read more Bad news guys. I contacted your authorized dealers, and told them how you all were destroying their brands. I filed a small claims petition, too. This place says one hour... really means 3. They use crap hardware so your sound is garbage, with engine noise. They bump the price half way through installation. They don't do the work they agreed to do at the beginning. They won't take back merchandise they put in, even if does not live up to expectations. They screwed up other work that already had been done. Car Toys fix it all, at my expense... save your time, money, and trouble... get it done right the first time at Car Toys. See ya in court!!
