While visiting Pittsburgh, I had to schedule an oil change and went to... read more While visiting Pittsburgh, I had to schedule an oil change and went to Baum Blvd Automotive on the strength of their service to my 2005 Honda Civic when I lived in Pittsburgh. It turned out that, over the course of a New England winter, my car had accumulated a couple of extra problems since work was last done, including a rusty oil pan and damaged rear wheel hubs. I want to note that Baum Blvd Automotive went out of their way to earn my trust on somewhat pricy repairs, offering to call my regular mechanic and seeking out ways to offer me discounts. When I got home and had a regularly scheduled tire swap, my mechanic noted that Baum Blvd Automotive had definitely identified problems I would not want to drive home on and they would have given me similar advice. My only note is that it took rather a long time for the parts to arrive. I was not in a hurry, however, and I did leave Pittsburgh on schedule and safely, thanks to Baum Blvd Automotive.
Keith referred me to a Honda dealer in the area, and I was able to get... read more Keith referred me to a Honda dealer in the area, and I was able to get a seat belt replaced under warranty at this dealer with no problems. Thanks.
Jason, I was witness to your phone conversation with Dale. At NO TIME... read more Jason, I was witness to your phone conversation with Dale. At NO TIME did he say anything about brain surgery. LMAO...Second, yes we will not repairs cars that a customer has already tried to repair himself and is trying to do as cheap as possible so as to pocket the money... We will not put our good name or warranty behind repairs done by someone that doesn't repair cars for a living..... We simply can not stand behind a repair like that NOR will we take a chance on being sued because you A) didn't say bolt your hood on the proper way and it flies up while you are driving and hits the windshield, etc., or B) are using INFERIOR or worn out, rusted out parts or parts that DO NOT fit properly to try to pocket as much money as you can. Basically what you are trying to do is fraud, in so many words. The insurance company paid to have the job done PROPERLY, not make it profitable for you..... They paid what they felt it would take to return your vehicle to a PRE COLLISION standard so as to make it safe to drive again. Not to allow customers to profit off of accidents..... NO LEGITIMATE shop would have done this job for you knowing you are pocketing money and trying to cut corners and possibly have an unsafe car on the road....I am sorry Jason, we DO NOT cut corners and we will not stand behind a repair such as that. Do you buy your own steaks and take them to Outback and ask them to cook them for you? The same basically applies here. Unless we buy the parts and we can guarantee the job, we don't do it. JILIAN>..YOU NEVER CAME IN HERE FOR AN ESTIMATE OR ANYTHING ELSE FOR THAT MATTER. I AM HERE ALL DAY ALONG WITH DALE. WE KNOW YOU ARE RELATED TO A FORMER EMPLOYEE WE FIRED JUST A FEW DAYS BEFORE YOU WROTE THIS FICTICIOUS REVIEW...TELL TRISTAN WE SAID HI.. LMAO
