Jeff, Roy and the entire crew are very customer orientated and knowled... read more Jeff, Roy and the entire crew are very customer orientated and knowledgable for quality service. I'm glad they are my local place. They also provide prompt service for business vehicles. They know your vehicles have to be out there on the road.
I had an appointment for an inspection. They said I had a leak at my ... read more I had an appointment for an inspection. They said I had a leak at my catalytic converter. My car has 2 cats, a front one and a back one, so i asked which one was leaking. The women got an attitude and really became a b****. She pulled the same BS with me that she pulled with the review by Heather, saying they are closing early and if I wanted my car I had to come get it soon. I just don't feel these are the most honest of people. Seems like when they get questioned about specifics by people who know what they are talking about, they pivot to attitude and defense, opposed to logical answers and discussions. I know (because I am in a job that involves customer service) that dealing with the public can be difficult, but if you can't do it, go find something else to do. No one forced you to into this role.
I've used Brougher's off and on over the past 30 years. They don't rea... read more I've used Brougher's off and on over the past 30 years. They don't really know me but I am always treated like I'm a regular. They are very good at what they do, and their prices are beyond reasonable. Sometimes I think they do business just for the fun of it. The quality of their work is excellent. The shop isn't the most attractive but look around and you know these guys are serious mechanics. I would recommend them for any automotive repair. 5 stars+++++
