I had an appointment for an inspection. They said I had a leak at my ... read more I had an appointment for an inspection. They said I had a leak at my catalytic converter. My car has 2 cats, a front one and a back one, so i asked which one was leaking. The women got an attitude and really became a b****. She pulled the same BS with me that she pulled with the review by Heather, saying they are closing early and if I wanted my car I had to come get it soon. I just don't feel these are the most honest of people. Seems like when they get questioned about specifics by people who know what they are talking about, they pivot to attitude and defense, opposed to logical answers and discussions. I know (because I am in a job that involves customer service) that dealing with the public can be difficult, but if you can't do it, go find something else to do. No one forced you to into this role.
Last service was for brakes and inspection. Everything was fine. Have ... read more Last service was for brakes and inspection. Everything was fine. Have been a customer here for over twenty years with as many as three cars in the household and we never had a real problem. Had many different parts replaced and maintenance done and always been happy with the work.
These guys are great. I've been taking my cars to them for a number o... read more These guys are great. I've been taking my cars to them for a number of years. They were able to fix a problem that I thought only the dealer could troubleshoot. Michael is very honest and trustworthy, I hope he's not planning on retiring soon. :)
