Car wouldn't start....called james and broad towing company to tow my ... read more Car wouldn't start....called james and broad towing company to tow my car to the shop well it was 3AM and the guy who towed my car was not sure if they would let them drop a car off on to the auto shop location that it was so late. The driver said that if he couldn't get there that my car would be delivered first thing in the morning. Car was not delivered until 3PM and not only that but all change including pennies was taken from my car. Called to report and a guy tells me that there lot is secured and they are not responsible. HORRIBLE TOWING COMPANY DON'T GO THERE BEWARE
my girlfriend was towed in off the highway as she was from out of town... read more my girlfriend was towed in off the highway as she was from out of town. they replaced the fuel pump in her truck the list price on the pump was $329.00 they charged her $392.78 for it they also charged 3 hrs. labor and worked on the truck only 45 mins so all in all she was over charged $60.00 for the pump and 2 hrs.15mins for labor for a total of right around $215.00 as i said she was from out of town but that is still no reason to over charge as they did its owners like broad and james that give auto shops a bad name
Brought my Jag in for a clutch... It was expensive and the result was ... read more Brought my Jag in for a clutch... It was expensive and the result was not great. When Evans were done Tach didn't work, temp gauge didn't work, car started missing badly on way home, clutch was not adjusted right, air cleaner seal was not put on correctly, bonnet not aligned so it rubed on cowl... Just waiting to see what else I find. When I asked about it all I got was excuses: Tach: "Wire was brittle". 50 cent worth of wire and 15 minutes it worked. Temp Guage: "Sender bad". A few seconds with a wire brush on terminal temp guage works. Bonnet not aligned: "That takes a long time to align properly" Well when you take something off don't you factor in the time to put it back on correctly?! Or just throw it back together any old way? The miss was a coil wire not plugged in all the way. The clutch adjustment was not done for want of a $30 part which now I get to put on without a lift. Just waiting to find the next thing they screwed up. After a second complaint they said "They'd take it up with the technician and owner" Nothing back a week later. Stay FAR FAR away!
