They are a bunch of liars and thieves charged us over $2700 for work t... read more They are a bunch of liars and thieves charged us over $2700 for work they did not perform stay away a bunch of sharks I wish corporate would come down and investigate this put my vehicle on a lift compare the receipt to the work that they actually did liars and thieves they need to be put out of business I originally thought it was 1700 when looking at the receipt discovered it was 2700 besides that left all the Lugnuts loose on the front right tire only hand tight shame on you
Great customer service! I strongly recommend this shop, because they a... read more Great customer service! I strongly recommend this shop, because they are willing to go extra mile to address your issues..... So far fantastic experience. Thanks, Edgar Brooklyn, NY
Bay Diagnostic is incredible! When I first called, it was to schedule ... read more Bay Diagnostic is incredible! When I first called, it was to schedule an appointment to have a used car (a Lexus) checked out before I bought it. I spoke with the owner, who offered me advice on how to evaluate both the car and the dealer, and said he could accommodate my needs at any point that day or the next in regards to the inspection. I ended up liking the car and drove with the dealer to the shop. When we arrived, a mechanic immediately drove the car, then put it up on the lift to check it out. The owner came into the waiting room and asked me to step into the shop to look at the car with him. He showed me the undercarriage (which was essentially rotting away) and told me I absolutely should not buy the car. I was disappointed, of course, but so appreciative that the owner was not only up-front with me, but then didn't even charge me for the visit!!! I would absolutely service my car at Bay Diagnostic! C. C. New York, NY
