got car washed on 5/1. have reciept. rained on 5/6. called re guarante... read more got car washed on 5/1. have reciept. rained on 5/6. called re guarantee for free re-wash. Said I would have to come in today or they could not re wash. I am sick today . they will not honor rewash tomorrow. got ready to go anyway. it is raining outside so what good is it to have car rewashed? I feel I got screwed. Guarantee is not as good as it sounds. customer service stinks. for 20 years I have gone to this car wash, & this location. I will now change to a new company that has been advertising on TV name is Freddie someting. If I could give this a 0 rating instead of a 1 star it would be more accurate! Sincerely, Elizabeth Coleman
Worst experience ever! I am from out of state went to this location an... read more Worst experience ever! I am from out of state went to this location and Kim worked on my vehicle and left it leaking for a trip back to Texas from Nevada, when they were called after I realized the vehicle was leaking they stated that they went over problems with me prior to me leaving! Bad Business practices at this place. Terribles is worse than Terrible no words to explain, if you are from out of town or state stay away, their District Manager Quinn states that they are right and believes what they say not even caring that a 1300 mile road trip was going to be taken back, he believes that somebody would drive a new car back while it was leaking in the middle of nowhere! BEWARE.... BAD BUSINESS....
