Great customer service! I strongly recommend this shop, because they a... read more Great customer service! I strongly recommend this shop, because they are willing to go extra mile to address your issues..... So far fantastic experience. Thanks, Edgar Brooklyn, NY
Bay Diagnostic is incredible! When I first called, it was to schedule ... read more Bay Diagnostic is incredible! When I first called, it was to schedule an appointment to have a used car (a Lexus) checked out before I bought it. I spoke with the owner, who offered me advice on how to evaluate both the car and the dealer, and said he could accommodate my needs at any point that day or the next in regards to the inspection. I ended up liking the car and drove with the dealer to the shop. When we arrived, a mechanic immediately drove the car, then put it up on the lift to check it out. The owner came into the waiting room and asked me to step into the shop to look at the car with him. He showed me the undercarriage (which was essentially rotting away) and told me I absolutely should not buy the car. I was disappointed, of course, but so appreciative that the owner was not only up-front with me, but then didn't even charge me for the visit!!! I would absolutely service my car at Bay Diagnostic! C. C. New York, NY
I took my 2000 Xterra to Gary's for a manifold back custom exhaust. Ga... read more I took my 2000 Xterra to Gary's for a manifold back custom exhaust. Gary is knowledgeable and professional quoted me a fair price for the work that I requested. When the ordered parts came in I scheduled the vehicle for the work and it was performed with no problems. I requested to see the work on the lift after it was completed and the work was done neatly and professionally. I would not hesitate to have Bradley's Auto Service perform work on my vehicle in the future. I am a former mechanic, ASE certified blah blah blah and have worked in several local dealerships as a class A technician on imported vehicles. I am very picky about the work that is done on my vehicle if I don't do it myself and I have nothing but compliments on the quality of Gary's work. Thanks Gary! On a side note, they have a bathroom clean enough and worthy of a fine restaurant. That was a pleasant surprise and tells me that they take pride in their work.
