Do Not buy any spare parts from him. He charges you more than double t... read more Do Not buy any spare parts from him. He charges you more than double the cost if cheap spare parts. A $90 battery costs you $189 to get replaced!! Unprofessional response when I showed that they have overcharged me . Econolast battery was charged $189 to me. And then I was told as argument that it was upfront. He then argued that i can take out the battery but it will be costing your service charge!! They are literally ripping customers. $30 synthetic oil charged $68 $30 drive belt charged $150+ $90 battery charged $189 $12 wipers charged $26 Are you serious! That is is the cost of running business? This is ripping off your customers.
Great customer service! I strongly recommend this shop, because they a... read more Great customer service! I strongly recommend this shop, because they are willing to go extra mile to address your issues..... So far fantastic experience. Thanks, Edgar Brooklyn, NY
Bay Diagnostic is incredible! When I first called, it was to schedule ... read more Bay Diagnostic is incredible! When I first called, it was to schedule an appointment to have a used car (a Lexus) checked out before I bought it. I spoke with the owner, who offered me advice on how to evaluate both the car and the dealer, and said he could accommodate my needs at any point that day or the next in regards to the inspection. I ended up liking the car and drove with the dealer to the shop. When we arrived, a mechanic immediately drove the car, then put it up on the lift to check it out. The owner came into the waiting room and asked me to step into the shop to look at the car with him. He showed me the undercarriage (which was essentially rotting away) and told me I absolutely should not buy the car. I was disappointed, of course, but so appreciative that the owner was not only up-front with me, but then didn't even charge me for the visit!!! I would absolutely service my car at Bay Diagnostic! C. C. New York, NY
