Jake is great for body work. So is Tim for mechanic work. Owner is a s... read more Jake is great for body work. So is Tim for mechanic work. Owner is a smoothy glad-hander mercurial hothead, be prepared to deal with his whims to get to his far better employees who pride in their jobs w your car. Check your bill thoroughly however. Get guarantees in writing.
Brought 2 cars in to have assessed and pulled into shape. 2001 Toyota ... read more Brought 2 cars in to have assessed and pulled into shape. 2001 Toyota SR5 4 Runner workhorse, 2007 BMW X3 SUV, both with low miles for both & despite age. Owner/operator was straight-up and fair via his 40+ years experience assessments, cost benefit analyses, repair costs and reco's. Pleasure to deal with, went extra mile for me. Total satisfaction that I wasn't hosed in a biz well known for it.
Words cannot express how incredibly dissatisfied I am with Steve's Aut... read more Words cannot express how incredibly dissatisfied I am with Steve's Auto Body. They provided a "free" estimate in April, 2015. I contacted them after another churchgoer hit my parked car on Good Friday after services in the parking lot. She asked me not to report the matter to the insurance company. Steve's provided the estimate, taking about 5 minutes to write it up. They required a $250 deposit to schedule the work. I gave them my credit card, after which they told me they could not guarantee that the paint they would use would match the paint on my vehicle. I immediately communicated Steve's quote to the driver who hit my vehicle, and she checked with her insurance company. Steve's price was more than $200 over what her insurance estimated. We went through the insurance. I immediately telephoned Steve's on the very same day and asked for a refund of my charge card. They refused to refund the charge and refused to provide me with any part. I have now been charged $250 for a "FREE" estimate. Steve's has lied to my credit card company and to the BBB. Steve's has cheated me. Don't let Steve's lie, cheat and steal from you!!!
