Great customer service! I strongly recommend this shop, because they a... read more Great customer service! I strongly recommend this shop, because they are willing to go extra mile to address your issues..... So far fantastic experience. Thanks, Edgar Brooklyn, NY
Bay Diagnostic is incredible! When I first called, it was to schedule ... read more Bay Diagnostic is incredible! When I first called, it was to schedule an appointment to have a used car (a Lexus) checked out before I bought it. I spoke with the owner, who offered me advice on how to evaluate both the car and the dealer, and said he could accommodate my needs at any point that day or the next in regards to the inspection. I ended up liking the car and drove with the dealer to the shop. When we arrived, a mechanic immediately drove the car, then put it up on the lift to check it out. The owner came into the waiting room and asked me to step into the shop to look at the car with him. He showed me the undercarriage (which was essentially rotting away) and told me I absolutely should not buy the car. I was disappointed, of course, but so appreciative that the owner was not only up-front with me, but then didn't even charge me for the visit!!! I would absolutely service my car at Bay Diagnostic! C. C. New York, NY
What an outstanding, ideal, model mechanic and business! After much... read more What an outstanding, ideal, model mechanic and business! After much research and speaking with several mechanics and repair techs, I found Walko Automotive to be the best solution to my bad hybrid battery. Walko Automotive helped replace my 2007 Toyota Prius battery in less than 2 hrs for THE MOST reasonable price. They offered a two year warranty and with their already outstanding business history, Master Tech certifications with hybrid vehicles (and any vehicle really), and a positive, family-oriented atmosphere, they were sure to deliver in every way you would expect the best and most trustworthy mechanic should. Thanks to Andy, Kyle, Diana and the rest of your team involved in helping solve this issue. You all have my business for life! :D :D :D -Julian Jenkins
