Thank you for the excellent service 5??????????. However, the receptio... read more Thank you for the excellent service 5??????????. However, the receptionist, who seemed to have a chip on her shoulder and frequently mentioned her job title in an unprofessional manner towards a couple of the customers . I hope this can be addressed to enhance the overall experience. The idea is to attract customers not run people away!
First time taking it in for 4 tire replacements. Service and greeting ... read more First time taking it in for 4 tire replacements. Service and greeting wasn’t great Communication wasn’t there not very friendly on top of that. They lost my keys and took two days to install tires. I understand stuff happens and shops get busy I have worked in a shop in the past so I know how it is, but this is too much. On top of that I paid almost $200 dollars just to install 4 tires. What was the cherry on top was the valve stems where not replaced when I picked it up. This is probably the last time I’ll be coming here. My only did it for convenience, but it wasn’t really more like a headache.
I was not very happy when they failed my inspection. They said I neede... read more I was not very happy when they failed my inspection. They said I needed a brake job in order to pass. Funny thing is that they tried selling me a brake job the last time I got my oil changed. They have also been trying to sell me an alignment simply based on mileage. I took my truck to another shop and they did a safety inspection for me and told me there was no reason to have failed the inspection based on brakes and that I didn't need an alignmnet
