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Tuffy Tire & Auto Service Center - Rocky River Hours
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About Tuffy Tire & Auto Service Center - Rocky River
Tuffy Tire & Auto Service Center - Rocky River located at 9835 Rocky River Road in Charlotte, NC services vehicles for Oil Change and Lube, AC and Heating Repair, Alignment, Alternator and Starter Repair, Auto Inspection, Auto Repair, Brake Repair, Clutch Repair, Cylinder and Block Repair, Diagnostic Services, Electrical Repair, Engine Repair, Mufflers Repair, Retail Tire, SUV Repair, Tire Balancing, Transmission Repair, Fleet Services, Catalytic Converter Repair, Steering Repair, Suspension Repair, Timing Belt Replacement, Tire Changes, Jump Starts, Wheel Repair, Engine Installation, General Maintenance, Power Window Repair, Car Battery Installation, CV Axle Repair, Tire Repair. Call (704) 598-3131 to book an appointment or to hear more about the services of Tuffy Tire & Auto Service Center - Rocky River.
First time taking it in for 4 tire replacements. Service and greeting wasn’t great Communication wasn’t there not very friendly on top of that. They lost my keys and took two days to install tires. I understand stuff happens and shops get busy I have worked in a shop in the past so I know how it is, but this is too much. On top of that I paid almost $200 dollars just to install 4 tires. What was the cherry on top was the valve stems where not replaced when I picked it up. This is probably the last time I’ll be coming here. My only did it for convenience, but it wasn’t really more like a headache.First time taking it in for 4 tire replacements. Service and greeting wasn’t great Communication wasn’t there not very friendly on top of that. They lost my keys and took two days to install tires. I understand stuff happens and shops get busy I have worked in a shop in the past so I know how it is, but this is too much. On top of that I paid almost $200 dollars just to install 4 tires. What was the cherry on top was the valve stems where not replaced when I picked it up. This is probably the last time I’ll be coming here. My only did it for convenience, but it wasn’t really more like a headache.
I had an engine replaced in June (I still feel $6,000 was more than it should have cost) and the engine light had been on from that day until I went to get my inspection at the beginning of this month, February. I was told that I would have to drive 500 miles or more in order for the light to go off, which it didn't. They checked and "discovered" that I had a cylinder 6 misfire and they replaced the spark plug, but I had gotten new plugs and wires previously!? I was, then, informed that I would have to drive ANOTHER 80 MILES before I could proceed with my inspection!! I'm a senior citizen that doesn't go far, drive hard and go through unpaved, rough places. I feel as if I'm being mislead somehow. I'm extremely hesitant to continue to do business with Tuffy.I had an engine replaced in June (I still feel $6,000 was more than it should have cost) and the engine light had been on from that day until I went to get my inspection at the beginning of this month, February. I was told that I would have to drive 500 miles or more in order for the light to go off, which it didn't. They checked and "discovered" that I had a cylinder 6 misfire and they replaced the spark plug, but I had gotten new plugs and wires previously!? I was, then, informed that I would have to drive ANOTHER 80 MILES before I could proceed with my inspection!! I'm a senior citizen that doesn't go far, drive hard and go through unpaved, rough places. I feel as if I'm being mislead somehow. I'm extremely hesitant to continue to do business with Tuffy.
My suspension was not good and Tuffy fixed it for me thanks.My suspension was not good and Tuffy fixed it for me thanks.
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Business Name: Tuffy Tire & Auto Service Center - Rocky River
Address: 9835 Rocky River Road
Phone Number: (704) 598-3131
Email: not listed