Firestone Complete Auto Care located at 10014 Monroe Road in Matthews, NC services vehicles for Alignment, Retail Tire. Call (704) 708-4454 to book an appointment or to hear more about the services of Firestone Complete Auto Care.

Firestone Complete Auto Care Reviews

1
noise on left side tire
June 26, 2016 | Robert | Visited, over a year
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this company made a wrong diagnosis..what should have been a wheel bearing, they claimed was both lower controller arms.Being they are supposed to be specialist I believed them even though I told them it sounded like a bearing or a tie rod. And if they checked behind their work and took truck for a test drive tafter they were done hey would have known right off the go they were wrong.Of course if they had taken for test drive and then installed bearing I would have never known how big of a rip off they are. this cost over 1000 dollars and when they realized they made the wrong diagnosis. they offered to put a wheel bearing on for free. so what would have cost me under 100 to fix they refused to reimburse the 1000. they are crooked and do NOT get any service done by these people. 
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this company made a wrong diagnosis..what should have been a wheel bearing, they claimed was both lower controller arms.Being they are supposed to be specialist I believed them even though I told them it sounded like a bearing or a tie rod. And if they checked behind their work and took truck for a test drive tafter they were done hey would have known right off the go they were wrong.Of course if they had taken for test drive and then installed bearing I would have never known how big of a rip off they are. this cost over 1000 dollars and when they realized they made the wrong diagnosis. they offered to put a wheel bearing on for free. so what would have cost me under 100 to fix they refused to reimburse the 1000. they are crooked and do NOT get any service done by these people.