You tried to tell my kid no struts had ever been replaced on her car. ... read more You tried to tell my kid no struts had ever been replaced on her car. I replaced the front drivers side strut myself, yet that was the only one you said needed replacing? Fuck you guys!
I called to book an appointment to have my lights replaced. I explaine... read more I called to book an appointment to have my lights replaced. I explained on the phone that one of my fog lights and one of my headlights was out. At the appointment, they ran a test a replaced the headlight and a rear light (not the fog light like I requested and even after the test). It was also pointed out to me that another smaller light was out after I had paid and returned when I noticed the fog light was still out, I should have noticed on the invoice. The service was overall excellent but I wish that notes would have been taken on my call and that they would have replaced the fog light after running the test, I would have thought it would have been noticed.
I've been going to Chapel Hill Tire for 35 + years, and have always ha... read more I've been going to Chapel Hill Tire for 35 + years, and have always had absolutely fantastic service. I know that the professionals at CHT always give me the best advice for my wallet, not their own. I literally chose to sell one vehicle and purchase another based on their insight and experience. Their honesty has saved me huge amounts of money over the years. Today I was fortunate enough to work with Bucky. It was a simple inspection, but they were packed with those of us who had procrastinated until the last moment. Despite it being 5:00 on New Years Eve, and even though I'm sure everyone was exhausted and just wanted to get home and start their holiday evening, Bucky and his team kept working, helping folks with assorted issues, and solving problems with care and great good humor. They know what they're doing and do it with integrity, conscientiousness and wit. Here's to another 35 years, Chapel Hill Tire! And thanks again, Bucky! Sibley D Chapel Hill, NC
