They are really on top of their game down there .. they do a great job... read more They are really on top of their game down there .. they do a great job on the work they do, and they also do a great job of only doing the work that really needs done .. oh .. and they also seem to beat everyone else on pricing on most things : ) Josh Shipley
Wonder where the integrity is. Let me save a you from trying to find... read more Wonder where the integrity is. Let me save a you from trying to find it at this place. My sons vehicle broke down in here in here in Montana. I am from Utah, i called to find a mechanic to look at the vehicle. I was really in a predicament and found Top Tech. Spoke with Darren on the phone, he evaluated the vehicle and called to give me a quote. He quoted me 3000.00. Sent him a thousand to get the parts and get started. A MONTH later, I finally got the vehicle back and paid 5100.00. I have never met a man with less integrity then him. I was never told that the price would increase or gave him permission to do as much as he claimed he did. I wished I could upload the texts, voice mails and pictures of the lies spewed by this man. He sent my husband a picture of a leaky hose that was supposedly on my sons vehicle. Needless to say that my sons Land Rover, does not have a turbo, 6.0 deisel engine. It was an exhausting process, with endless promises to have the vehicle done week after week. When I asked about an invoice, the pricing, what work was being done I got voice mails about his remodeling, his hunting, his collegiate games and how he was at the voting polls. I dont blame him for having a life, what I blame him for is his lack of respect for me as a customer. I had a budget for this work and he exceeded it against numerous requests to inform me of what was going on, his promises to complete a job and his exhausting stories that prohibited my son from having his vehicle for a month. I honestly feel that if I hadnt come to Montana myself. He would still be working on it.
I called Valley Auto Service Center on September 17, 2015 and asked fo... read more I called Valley Auto Service Center on September 17, 2015 and asked for a quote to tow my car (2002 VW Beetle) and put in a new battery. After answering their questions, I was quoted a price of $250. I accepted the quote and someone from their establishment picked up my car and towed it to their facility. Approximately 30 minutes later I received a phone call from Valley Auto Service stating they had made a mistake with their quote. Their new quote was $348 (almost $100 more than the original quote). Even if I could have afforded to pay I wouldn't as there were 2 other repair shops that quoted $250 with towing. I told them I couldn't afford it and asked if my car would be towed back to my house at no charge since they made the mistake with an incorrect quote (I can understand $10-20 but $100 more?!!). The owner, Ken, insisted that I pay for the tow to his shop despite their mistake. I had to walk to their repair shop and pay for the tow. They jump started it for me and I drove it to Speedometer Auto and Electric where the battery was replaced for $184.48 Not only do they give poor customer service but they are way over-priced.
