Very disreputable business, in my experience. Refused to give me the V... read more Very disreputable business, in my experience. Refused to give me the VIR after my car failed inspection so I could see what needed to be repaired in order to pass. Mike stated to me that the state computers were down when I went in for the third time to pick up the VIR. I called the DMV right after leaving the shop and was informed that the computers were NOT down. They told me I needed to have certain things fixed before they could put a sticker on it, but found out after taking my car to another mechanic that they were trying to have parts replaced that didn't need replacing. They broke the knob that releases the hood and failed to tell me. I found out later that day when I took the car to another mechanic that it was missing. It had been there earlier that day because I'd had to have a new battery put in before I brought it to Autocare plus. I am filing a complaint with the DMV and with BBB. It seems, judging by a few of the reviews I've read, that I'm not the only one to have had this kind of bad experience with them. They advertise "honesty, reliability and good customer service" but they are everything BUT that!
I went to Jim`s auto repair for an Inspection sticker and I was told t... read more I went to Jim`s auto repair for an Inspection sticker and I was told the repairs for parts and labor were estimated at $1100.00 , they said I needed a pitman arm and an idler arm, I had just got new tires a few months ago and everything was in great shape for the steering parts, so I took my truck to another shop and got the repairs that I knew needed to be repaired , so Jim`s is a ripoff repair shop, DO NOT GO THERE, ! they also lied about other parts that they said were needed for a safety inspection and that was also another attempt to RIP ME OFF,
my horn didn't work and didn't want to fix it he just wanted to put a ... read more my horn didn't work and didn't want to fix it he just wanted to put a bottom on dash he said they don't make it I had it don't wome were and they got a new part to fix it the part was $165 and lobor cost me $240 I feel he should pay it . call me if you want ill tell you more .207-468-7380