I visited IMA Motorwerke for a Prepurchase Vehicle Inspection. There w... read more I visited IMA Motorwerke for a Prepurchase Vehicle Inspection. There were a bunch of fault codes that could not be figured out as well as a vibration for a previous inspection. While I did receive a report with comments and recommended work, it did not get to the heart of what I originally requested. When I asked and followed up, nothing additional was found. It was not until I took the vehicle for an inspection following vehicle purchase that I learned of a host of issues that were not previously identified. There was an exhaust leak, the vibration at the rear of the vehicle was a much larger issue requiring additional diagnosis, the headlight seals were busted, and the remaining fault codes rendered parts of the vehicle inoperable. Had I known the majority of these issues beforehand, I would not have purchased the vehicle. It is disappointing that I was charged $332.80 for the comments and recommendations that I received, and the saving grace for the issues that allowed me to get from under the purchase from another mechanic’s shop for free.
They have started to much overcharge for all services. Recently i had ... read more They have started to much overcharge for all services. Recently i had a oil change service and inspection and they changed cabin filter and charged ke $200. Even dealer would have done for much much less than them.
Friendly and attentive and timely. I visited this location for the fir... read more Friendly and attentive and timely. I visited this location for the first time in the past month and Roger was the main individual that I worked with. His kind approach and warm care for both the car and my visit; and taking the time to explain what was going to be done and later what was done to the car was very much appreciated. I will most definitely take the car back for its needs and feel comfortable trusting it to his hands and his colleagues, whom he speaks so highly of.
