The people were very friendly and helpful. I decided not to get some o... read more The people were very friendly and helpful. I decided not to get some of the work done there as I found much cheaper options elsewhere, but that was my choice and not a problem with Nielson’s. My main frustration is that a day after I had my car looked at there (and had the problems they identified addressed by another cheaper garage), the car failed a safety inspection for three things that did not show up anywhere on their report: parking break not holding, and a front and rear marker light out. Those seem like very easy things to identify, especially the lights, so not sure why they were missed.
Best shop in town. Very Professional
From the time I entered the front door, all employees were extremely h... read more From the time I entered the front door, all employees were extremely helpful. I mean from the front desk people, to the supervisor and especially my mechanic Jim. I referred a coworker of mine to the shop and he was extremely happy as well!! I will continue referring clients to them.
