Just like other customers Greg took my money and ran. I've paid him ov... read more Just like other customers Greg took my money and ran. I've paid him over 8k to preform work on my car. He disappeared along with my car. It's a 1970 White Nova. Greg did work on my car in the past and did an good job before but this broke my heart because now I don't have my car that had sentimental value more than money.
As of the writing of this review, it appears that Greg and Legends may... read more As of the writing of this review, it appears that Greg and Legends may have gone out of business, but I post this as a warning for others regardless. Initially, I saw other reviews here when I first reached out to Greg but dismissed them thinking they may have been isolated instances of dissatisfaction. The reviews are, in fact, painfully accurate. I do not recommend Legends for any work or service. I will give credit where it is due; Greg did come to where my vehicle was parked on a weekend and was able to get it running and charged me a fair price for his time. We discussed other work that was needed on my vehicle and I agreed to take it to his shop. That was in July 2018. Today, October 2020, the work is still not complete on my car and Greg has not refunded my deposit. In fact, I had to go to Small Claims Court in order to receive a judgement. I paid Greg a $5,000 deposit in July 2018 in a combination of cash and on my credit card. From there, for more than five months, it was one reason or excuse after another about why the work could not be done and why deadlines were constantly being missed. My patience was exhausted by December 2018 when retook possession of my vehicle. When I arrived to take my vehicle, it would not even stay running for me to drive it away from Greg’s shop; it died, repeatedly, in the middle of Hume street. It was clear no work had been done since it was dropped off the previous July. A week later, I returned and was able to retrieve my vehicle. I later sent Greg a letter requesting return of my deposit and received no response. I pursued resolution by filing a consumer protection complaint with the Virginia Attorney General, who informed me that it had closed my complaint as they were unable to resolve my dispute. I interpreted this as Greg not responding to the Attorney General’s office just as he did not respond to me. However, after the Attorney General’s office closed my complaint, I received an email from Greg saying he had the parts and would sell them to pay me. My question: if he had the parts, and my money, why did he not do the work? I ultimately filed suit against Greg in Alexandria Small Claims Court. As part of the filing, we participated in a mediation session to which Greg agreed to a payment plan over six months. That mediation agreement, reached in July 2020, delayed our court date until September 2020. Greg made one payment and then failed to make any subsequent payment. I returned to Court in September 2020 and Greg did not even appear for the hearing – despite my emailing him to tell him I would be seeking judgement in court and provided the date and time of our hearing. I literally told him I was suing him and *reminded him to show up.* Greg failed to show and, as a result , I received a judgement against Greg for the amount I am owed,. I am currently pursuing collection. What is most frustrating about this experience is that my deposit was paid partially on my credit card and partially in cash. I was able to dispute part of the deposit with my credit card company. If I had paid my entire deposit in cash, I would be out my entire deposit and Greg would get away with taking money for work he did not do. Let my experience be a warning to others.
Branch Auto Electric Service has the worst service of any auto repair ... read more Branch Auto Electric Service has the worst service of any auto repair company we have ever used. We would not choose Branch Electric Auto Service. We took my daughter's car there and they kept it for approximately two months and it still was not operational. They told us that what would take other repair shops months to do, they could do it in a week. Chris the owner was clueless and a liar. He kept promising to have it fixed but every time we asked him about he gave us the same status. She had to pay for a car rental for an extra week because he took so long and could not complete the repair work. We decided to remove the car from them and tow it to the dealership because of his inability to fix it. When we went to retrieve the vehicle, they moved it to the dealership without our knowledge. When we went to the dealership to get the repair completed, the car was damaged to the tune of approximately $1600. He refuses to repair the car and said he is not responsible for theft or damage of cars in his care. Therefore, we are forced to sue him. DO NOT under any circumstances take your car to this facility. Please share with your Facebook friends.
