These days it's hard to find a Mechanic/car repair shop that one can t... read more These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.
We have been using this company for years to service our trucks. The ... read more We have been using this company for years to service our trucks. The service has completely died. The owners are too old and too slow, they cannot produce estimates for weeks on end. They do not produce bills upon request, and during the wait time, they charge you storage fees upon work that isn't completed. Mark is a complete jerk, he treats customers as if they are dogs. I recommend bringing your business elsewhere. i for one will never return, and my fleet of 8 trucks will be serviced elsewhere.
I've been with them for over three years. Great customer.service and ... read more I've been with them for over three years. Great customer.service and knowledgeable.
