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Farina's has the best, most ethical mechanics in Maryland, possibly in... read more Farina's has the best, most ethical mechanics in Maryland, possibly in the world. As a woman who is clueless about car mechanics and often low on funds to pay for any car repairs, I used to fear having to bring my car in for repair. Then I lucked into finding Farina's. The first time I brought my car in, I said, "I fear the radiator's busted as my car is overheating, and I'm worried it's going to cost a lot to replace." When I came back the next day, he charged me $20, explaining that it was just a simple hose replacement and that the radiator itself did not need replacement. I was stunned by such efficiency and honesty when I wouldn't have known any different. I've been a loyal customer ever since, and just yesterday I was reminded again of how wonderful they are when they replaced my key FOB battery for free. Farina's has changed the way I think of auto repair shops, through years of excellent, professional, speedy, and reliable service. What's more, they've restored my faith in mankind. I would never dream of going anywhere else.
These days it's hard to find a Mechanic/car repair shop that one can t... read more These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.
I have been taking my Honda and Lexus to Freestate for over 3 years. ... read more I have been taking my Honda and Lexus to Freestate for over 3 years. They are helpful in letting me know what is wrong with my vehicle and what could wait until the next service. The prices are not as high as a dealer but also not as low as say a side lot garage. I do feel confident that they are doing a good job and trust their opinion.