Great service! Knowledgeable owner/mechanic. Did exactly what he said ... read more Great service! Knowledgeable owner/mechanic. Did exactly what he said he would do. Diagnosed the problems and offered a strategy that would avoid unnecessary work and expense. Final costs were less than quoted. Will definitely recommend. David Kirby
20+ years of service, problem free. Expert mechanical skills and gre... read more 20+ years of service, problem free. Expert mechanical skills and great customer service. Peace of mind when Paul and John do the work. -Rockwell Livingston
I don't doubt the mechanic. He answered all questions honestly and co... read more I don't doubt the mechanic. He answered all questions honestly and competently. I was shopping around and asked another shop specializing in German cars and he gave me the book hours. This was reasonably within limit of what the mechanic of German Auto stated. But when it was time for the bill, I find that the man hour billed was on the very high extreme of what the book hour stated. And when I asked him about this "pipe rerouting" that the mechanic told me was just lifting a series of pipe higher because it was scraping the concrete, he said he had "forgotten" that the mechanic had reduced the hour needed. Really? from 1.6 hrs to 1.0 hr to lift a few tubes a few inches higher? This is also not "rerouting" as he told me over the phone. The owner after I caught this, quickly told his secretary that he was going to take an early lunch. I can tell you that this is the LAST time anyone I know will be bringing a car to this shop. Its not because of the mechanic. He was actually the reason why I was fine w/ leaving my car there initially. The owner is untrustworthy, and if my car wasn't already worked when I started dealing w/ this owner, I would've switched shop immediately.
