I've had my truck for 25 years and I'm very particular about the peopl... read more I've had my truck for 25 years and I'm very particular about the people I let work on it. The staff and the technicians were friendly and professional. They kept me advised of the work and pricing everyday. I couldn't be happier with the services they performed and I would gladly recommend them to anyone.
I had to go to these guys because I tried to install my brake pads and... read more I had to go to these guys because I tried to install my brake pads and rotors myself. I got to a point where it was difficult and said you know what I need to call a professional. They saw me the very next day. It was a drop off with the expectation that it would be done later that day. I was in and out within an hour to an hour and a half while waiting. Can't guarantee that will happen every time but it seems like they took very good care of me I was able to bring in my own rotors and pads in the labor was only $105 plus tax to change the entire front. The price is the same for the rear. I would definitely go back for any vehicle maintenance with these guys Mark H. Harvey, LA
I don't doubt the mechanic. He answered all questions honestly and co... read more I don't doubt the mechanic. He answered all questions honestly and competently. I was shopping around and asked another shop specializing in German cars and he gave me the book hours. This was reasonably within limit of what the mechanic of German Auto stated. But when it was time for the bill, I find that the man hour billed was on the very high extreme of what the book hour stated. And when I asked him about this "pipe rerouting" that the mechanic told me was just lifting a series of pipe higher because it was scraping the concrete, he said he had "forgotten" that the mechanic had reduced the hour needed. Really? from 1.6 hrs to 1.0 hr to lift a few tubes a few inches higher? This is also not "rerouting" as he told me over the phone. The owner after I caught this, quickly told his secretary that he was going to take an early lunch. I can tell you that this is the LAST time anyone I know will be bringing a car to this shop. Its not because of the mechanic. He was actually the reason why I was fine w/ leaving my car there initially. The owner is untrustworthy, and if my car wasn't already worked when I started dealing w/ this owner, I would've switched shop immediately.
