The quality of the work is extremely poor. We had to take car back 3 t... read more The quality of the work is extremely poor. We had to take car back 3 times and still couldn't fix it properly. Do yourself a favor and stay away from this shop . They don't care and they are very dishonest !!!!!!!! I told my husband to take it to a place we've dealt with for years on Harlem ave he went here because the insurance co recommend it and after dealing with them going back and forth on three different occasions for a simple fender bender and a outside mirror why? they couldn't match up the color is beyond me I have no clue....Just Unbelievable how Sloppy the work is !!!!
I got rear ended last week while sitting behind a red light. The guy ... read more I got rear ended last week while sitting behind a red light. The guy has no insurance & I am going to have to pay for the repairs & then try to sue him. Anyway , I drive by National Body Works everyday on my way to work. Actually there are a lot of body shops in this area. I went to total of 5 shops to get the best price since I’m paying for it. Every shop said I have to replace my bumper and trunk lid. All the estimates were over $1350 plus any hidden damage that they can’t see but all assured me there was definitely hidden damage . That is all except National . I could see that The estimator at national was really trying to keep my cost down since I told him I’m paying out of pocket. Nationals quote was $790 since they were able to save my parts & not buy new. I asked about all the hidden damages & he said that he already knows what is damaged & its included in the price. I couldn’t believe it , so I gave them the car before he changes his mind or realizes that he made a mistake. Needless to say there was no mistake . I picked up my car 4 days later and it looked great. These guys are real pros . definitely recommend them to everyone I know
I had scratches to the left side of my car incurred in backing out o... read more I had scratches to the left side of my car incurred in backing out of an apartment complex parking lot, scraping a railing on a stoop. The original estimate from JDM and my insurance adjuster were only a few dollars apart. I brought my car in for repair at 8 AM on Monday, July 22nd and was told the repair would be 4 days. On Thursday I called and Paul Chilcott told me he forgot to call me about additional repairs needed, including a wheel that I specifically told him and the insurance adjuster was not to be part of the repair as it was not part of the accident. My insurance adjuster had to call the owner to straighten out the wheel issue. I was told my car would be ready the following Tuesday and that I would be called on Monday. On Wednesday I called and asked for a time when I could pick up my vehicle. I never received a call back. On Thursday my insurance company called, not JDM, and told me JDM would have my car ready on Friday. They would call. At 4:30 PM on Friday I decided to return my rental car and retrieve my car. I was further insulted with the lie that they had called and told me the car would be ready at 5:00. I never received such a call. I drove my car home without any final detail work - simply glad to have it back before the weekend (Friday, August 2nd). The repairs were minor, $2,100 originally, and should not have taken that long. Even so, honesty would have been appreciated. Do not do business with Paul Chilcott and JDM. You will regret it
