Capable staff and very knowledgeable owner. Tom and his team have gone... read more Capable staff and very knowledgeable owner. Tom and his team have gone above and beyond with me. Fair price and fair assessment. Very down to Earth and friendly attitude - always provide options for a variety of complex issues you might run into with your vehicle. Have recommended to friends, would recommend as the go to shop in the Savannah area. Paul Kokenes
One Star Is Being Generous! Heed Review. I purchased on old vanity... read more One Star Is Being Generous! Heed Review. I purchased on old vanity to refurbish and needed a mirror and a piece of glass cut for the vanity. I made a template and took measurements and went to this company on the advice from a woman at Lowes. I picked up the pieces and did not inspect them on site as they were wrapped, I didn't have the furniture with me, and I had given them a template. When I got home and unwrapped the mirror, it was not at all like the template. I called and explained the situation to the extremely rude lady who works the front desk and ended up going back to the store where she was unbelievably rude again and stated she couldn't see anything wrong. When I showed her the error and told her how I rude I thought she had been from the get go, she advised I bring the piece into the store. So I made another trip, each trip a 20 minute drive, and finally got the mirror cut correctly: however, they nicked the vanity in several places which I had to fix. I called the store several days later, Dec 22nd, and asked for the owner. The rude receptionist stated he wasn't in and I said I would try after the holidays. I never left a message or my name, but 20 minutes later, my phone rings and someone named Jimmy, who was also rude, said the owner knew about the situation and I could come to the store by noon on Dec 22nd for a refund. I was in the middle of packing to move to Ft Jackson and could not make it in 45 minutes, so I called my hairdresser who is in the same strip mall to walk down and get my monies as I would see her in 2 weeks. She kept her phone on so I could hear them and they were all whooping and hollering. I was amazed how they were acting. They would not give her my money and I decided to resort to the BBB.
Great guys, I trust them with my lowered cars (many shops will not tou... read more Great guys, I trust them with my lowered cars (many shops will not touch them or will scrape them up). They have GREAT prices for oil changes, and don't hassle me for services my car doesn't need. Saved me a bunch of money when they noticed my suspension was rubbing on a 300.00 strut.. Honest shop owner, and polite line techs.