Very Dishonest shop... Charge for service that was NEVER provided
This place sucks and I cant recommend against it enough (would give ze... read more This place sucks and I cant recommend against it enough (would give zero stars if it was possible). I took my car there for a very specific noise and gave the owner how to recreate it and where it appeared the noise was coming from. He told me it was something that didn't at all sound like the problem I told him, but I trusted his "professional" judgement. Low and behold, after paying for what he told me what was causing the noise, the noise was still there and I was able to recreate it in less that two blocks of driving. I went back and had to convince him to get in the car with me so I could show him the noise I had originally described. He immediately had his mechanics look at it and fixed it in 5 minutes. Here we have the go-to move for terrible mechanics who take advantage of people and fix something completely unrelated to the original reason you took your car in. something that should've been a $30 diagnostic and quick adjustment of something on the brakes turned into an almost $600 bill. ON TOP OF THAT, my car was unlocked when I got into it and my phone charger and phone mount were gone. So not only is the owner a grade A scammer, he and his employees cant even do the most basic acts like lock their customers cars! TLDR: they'll fix the wrong thing and cost you lots of unnecessary money and they aren't even competent enough to lock car doors. Zero out of five stars and I will only look at this place in disgust when I drive by.
On vacation in Hilton Head, my passenger car window would not close. ... read more On vacation in Hilton Head, my passenger car window would not close. Ugh. I found Beachside which is near the airport. The folks there are unbelievably nice and polite. Problem discovered was fixable in about an hour and I was on my way. While waiting, I heard many conversations between customers and staff. All were very positive. One couple from Canada had a serious issue. After diagnostic test, they were told to bring car back tomorrow to leave all day and they would get a loaner car. There was no charge for diagnostic test. Customer was amazed at this. (I was too.) Frances C.
