I called for a appointment to bring my mini cooper in I told the emplo... read more I called for a appointment to bring my mini cooper in I told the employee that the car was having transmission issues and it would not change gears from 3rd to 4th gear .She said bring it in and a technician would hook it up to a computer to get a reading on it to see what the problem was. So when I picked the car up he did not get a reading from the computer because there was no check engine light on so he took it for a test drive. And said it was having transmission problems and he could replace it with a rebuild one for 7000.00 dollars the computer test was 157.00 that was not performed. So I'm not happy about that. She told me that he would have to put it on the machine to find out what was going on with it not a test drive.
I was recommended by a friend of a friend to go to this shop. I came i... read more I was recommended by a friend of a friend to go to this shop. I came in due to a constant whining sound of the motor. I explained my issue and provided video. I left the car there two days, they put a bunch of over-priced not 100% necessary parts on the car and double charged for oil. No, the whining noise was never from a rubbing bolt on the rotor. I approved the quotes and would just deal with the pricing because I assumed that it would actually fix the problem and give me peace of mind. It did NOT. I still have the same problem. I let them know and they quoted me more labor fees. C'mon, as car people this was ridiculous. Do better.
Then vehicle was brought in for service on a coolant leak and to repla... read more Then vehicle was brought in for service on a coolant leak and to replace the rear spoiler motor. I drove the vehicle over the weekend and the car was driving very sluggish and appeared to have a delay in starting. The coolant light came back on this weekend and the car temperature went into the red danger zone. I am a little concerned at this time since this is the main reason I brought the car in for repairs. It was my understanding that the mechanic ran a diagnostic on the vehicle in the beginning to review any issues or recommended repairs needed. The vehicle has been returned as of Monday. The final outcome is still up in the air.
