CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear su... read more CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear suspension, transmission & brake fluid exchange. Although Roger, the owner, agreed to perform the work for a set price. after most of the way done he refused to complete the work without additional payment because he under estimated the cost. Once I informed him I was unwilling to pay any additional money and I expected him to honor the agreement he would not return my vehicle after a week of excuses. My GPS tracking was disconnected after logged in 2:28 am driving. I called the Sheriff’s office to help retrieve my vehicle. I then went straight to the dealer who verified the work they charged me for(radiator replacement) was not the issue with the AC and was unnecessary. The replacement of the rear suspension airbags were installed wrong and damaged. They removed all my engine cover fasteners, removed my community I’d tag from my windshield and left my car filthy. CONSUMER BEWARE!!
As a as a former Marine honoring integrity is what us boys stand for! ... read more As a as a former Marine honoring integrity is what us boys stand for! Without being said the two business owners and son are not in this for the money they're in this to help people that's who they are they all have honor and integrity. Pep Boys gave me an estimate to fix the front end in the same manner that one stop gave me an estimate for, Pep Boys estimate 738 dollars one stops estimate 166 dollars. Just to let you know I'm a mechanic and I used to own the shop before I became disabled, I also live in Land O Lakes and I won't bring my car anywhere else and Land O'Lakes is about 30 miles away
This is the first time I personally used Carnovale Car Care for my Mas... read more This is the first time I personally used Carnovale Car Care for my Maserati. I was referred by a friend who has been very pleased with their service. The experience felt very personal; I did not feel like a job ticket #. From the owner, to the owner's father, to the office gal Debbie, and to the mechanics (especially Dennis), the experience was everything one could ask for. I am a person who likes to know everything about my car so that I can anticipate or prevent future problems, and they took as long as necessary -- even going above and beyond -- to educate me on how things worked. I am not a person who writes many reviews but, in Carnovale’s case, I would feel remiss if I did not take the time to share my noteworthy experience.
