Owners a decent guy(Tom), (mark) was cool too. The issues were the hac... read more Owners a decent guy(Tom), (mark) was cool too. The issues were the hack insurance company located out of state. They took there time paying for repairs and as a result the shop held my wife's car generally for ransom. I learned legally they can't do that and the payment issue was between the shop and the insurance company. Luckily I had a paid rental car so I wasn't pressed. Still I'm disabled and the stress exasperated my illness. Now , the initial repair also was substandard as the bumper popped out when I pushed on it and the hatch sheet metal collapsed in from damage. These two things were serious problems and I had to leave car for another week to repair correctly. However, the final end result was solid. The paint was spot on and the car looks great. 3 stars is generous.
I can't say enough about the excellent service I received at preferred... read more I can't say enough about the excellent service I received at preferred Collision! The owner Tom spoke with me personally and described in detail what needed to be done and how long it would take. My car was completed on time as quoted and looked brand new. I would recommend him because he is HONEST, reliable and does an excellent job fixing and restoring vehicles. Being in an accident is emotional enough and it's a true relief to know that there is a company that still believes in customer service and stands behind their work. Client for life!
My daughter's truck broke down while at USF and Robert from RJL repair... read more My daughter's truck broke down while at USF and Robert from RJL repaired it quickly for very reasonable cost. I live a few hours from Tampa, so I called him after finding his shop on this website. He even offered to tow her truck if it couldn't make it to the shop. He was honest and only repaired what was broke and did not try to con her into anything more. Thanks Robert, I'll refer all the USF parents I know to your shop from now on.
