CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear su... read more CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear suspension, transmission & brake fluid exchange. Although Roger, the owner, agreed to perform the work for a set price. after most of the way done he refused to complete the work without additional payment because he under estimated the cost. Once I informed him I was unwilling to pay any additional money and I expected him to honor the agreement he would not return my vehicle after a week of excuses. My GPS tracking was disconnected after logged in 2:28 am driving. I called the Sheriff’s office to help retrieve my vehicle. I then went straight to the dealer who verified the work they charged me for(radiator replacement) was not the issue with the AC and was unnecessary. The replacement of the rear suspension airbags were installed wrong and damaged. They removed all my engine cover fasteners, removed my community I’d tag from my windshield and left my car filthy. CONSUMER BEWARE!!
As a as a former Marine honoring integrity is what us boys stand for! ... read more As a as a former Marine honoring integrity is what us boys stand for! Without being said the two business owners and son are not in this for the money they're in this to help people that's who they are they all have honor and integrity. Pep Boys gave me an estimate to fix the front end in the same manner that one stop gave me an estimate for, Pep Boys estimate 738 dollars one stops estimate 166 dollars. Just to let you know I'm a mechanic and I used to own the shop before I became disabled, I also live in Land O Lakes and I won't bring my car anywhere else and Land O'Lakes is about 30 miles away
When my local discount auto parts store was unable to install their re... read more When my local discount auto parts store was unable to install their replacement battery in my 2012 Focus, when I asked for a recommendation. Without hesitation they recommended Brothers, touting their honesty, fairness and comoetency. Such a reasonable charge and quick service, I honestly gave them a tip! Just week's later, faced with the 2009Ford Flex AC not working and bizarre behavior before a trip to see family. I was able to find a 3rd party part I suspected was the likely culprit. Ford would have marked it up and it likely would have cost me 2 to 3 times as much. I got the part overnight and to Brothers by noon. By closing time it was fixed and ready for pick up. Read the reviews on Google, I just did. And liked most of them. Any less than stellar review was rare and in my opinion unwarranted. Brothers is aptly named. Although they could easily be called Friends or Family, as it was a joy meeting 3 generations of family. Owner. Son and 6 year okd grandson., I found out just before leaving.
