My 2015 Chevrolet Silverado was due for its first transmission fluid f... read more My 2015 Chevrolet Silverado was due for its first transmission fluid flush at 90,000 miles which was performed by Fishers in October of 2022. Two weeks later, the transmission failed without warning upon departing from a traffic stop light. Within minutes of the event, I brought the truck to Fishers for help. They explained that the transmission had gone bad, could not be repaired, and needed replacement. I gave them the benefit of the doubt, agreed to the replacement and paid nearly $5000. To their credit, the replacement of the transmission with a warrantied remanufactured unit was accomplished quicker than estimated. With the work completed, the truck ran well ...until May of 2023 when a loud squealing noise was heard and followed by a very hard shift. Additional intermittent noises and sloppy shifting prompted a return to Fisher's ...to which they acknowledged that the fluid was already exhibiting signs of failure, but did little else beyond suggesting: "We'll just have to wait and see what happens" and the owner Sarah telling me that she would contact the transmission remanufacturer. A few more weeks of driving with the specter of an imminent breakdown triggered my bringing the truck to a transmission repair specialist. They diagnosed a failing Torque Converter and stated that the fluid should not look or smell the way it did at just 7000 miles after a major repair. Despite being under warranty, I had no desire to wait until the transmission failed, the probable long tow back to Fisher's, likely warranty claim disappointment, and downtime impact upon my business route. My experience with Fisher resulted in the premature loss of a beloved truck, adding a large unplanned financial (on top of those already incurred) and time expenditure for a replacement vehicle. They were given an opportunity to address the problem when it was obviously getting worse and their inaction has lost them this faithful customer, his mother, her neighbor and whomever else I can convince with this review.
This was the first time I have been to Fischer Auto. I needed a alignm... read more This was the first time I have been to Fischer Auto. I needed a alignment done. James and Gerard were fantastic. They explained everything they were going to do. Many people came in with their cars and they seemed to know everybody, and they were all happy. I would give Fischers a thumbs up. Thanks James and Gerard. Linda H. Ocala, FL
These are the only folks I've trusted my Volkswagen within the last th... read more These are the only folks I've trusted my Volkswagen within the last three years or so - my roommate has brought her Honda there for six years. They are honest, reliable, and the only people I feel comfortable trusting my car with. They explain everything very clearly, have great customer service, and are incredibly knowledgable about Volkswagens. I'm writing this after a major engine repair and I'm still thrilled about them. Thank you thank you thank you! Molly Kempson
