We flew all the way to Miami, FL from Southern California to purchase ... read more We flew all the way to Miami, FL from Southern California to purchase a boat and ended up at Miami Ski Nautique. We had the most amazing experience at Miami Ski Nautique and Miguel really took care of us. They made us feel really comfortable, took us out on the water, gave us several options, they were very knowledgeable and had impeccable customer service. They made us feel really comfortable with our purchase. Even after we got home, we were able to contact Miguel directly, he always was willing to help us and always delivered. We had a remarkable experience.
In for: 1. Oil change, plugs, and rotor cap. (Season maintenance 5... read more In for: 1. Oil change, plugs, and rotor cap. (Season maintenance 50 hr.) 2. I/O low unit service. 3. Exhaust manifolds (recommended by them to be changed). That did not solve the problem of one side over heating. But, they are new now; so one problem less for the future. 4. One coat of bottom paint. 5. One trim switch for outdrive, installed. 6. One solar panel installed, for battery support. 7. Trailer in a 25ft boat from marina to shop and back. 2.5 Hrs. Per trip. 5 months!! and $8,000!!!! Dollars later, I got my boat back !!!!. And I have to remove the heat exchanger and send it to clean and repair after, because they still returned the boat with a more than 40 degrees difference, in temperature, between PORT and STB side manifolds and said it was “normal”. Mercruiser Racing does not recommend more than 20 degrees. I corrected and re-installed the heat exchanger. The difference is only 12 degrees. Also, my boat had paint from other boat on all of the port side; they tried to cleaned, “sanded” and scratch the hull, and did not mention anything, hoping for me not to “notice”. They also, crack a STB side panel in the process of wiring for that trim switch, but forgot to mention. I do understand that they will make money on the parts that they order for you. But, for example, Seachoice Solar Panel-1300Ma SCP-14341, 189.95 charged, and the part is actually sold for $130 (tax and shipping included). That is a 46% handling fee, that I find out because I decided to make the research (too late). Plus, I asked and asked for estimates prior to the work, they never had the “time” to make them. The owner’s prays very well about their reputation and years in the business and their “reasonable and fair hourly rates for a job well done”. “Precision” was recommended by the Deering Bay Marina dock master Alex. What a disappointment. Yes a 5 months + $8,000 dollars one.
I did not need a Marine Mechanic till now and looked online for a mob... read more I did not need a Marine Mechanic till now and looked online for a mobile marine mech. I found Carlos Marine Service and made an appointment that same day. Carlos was early for the appointment which is unheard of in Miami. He quickly diagnosed what repairs where needed and ordered repair kits and said he would be back early the next week. He showed up on the day he said he would. I had no problem with him making repairs while I was at work. What a hugh convenience that was to not have to tow boat to a shop or blow a Saturday while he was at my house. He quickly made repairs and kept me posted vis text messages and gave me a bunch of free advice on care and maintenance. I don't mind paying a fair price for services and I know I got a fair price. Now I have a mechanic I trust and would recommend to anyone needing boat repairs. John
