My 2015 Chevrolet Silverado was due for its first transmission fluid f... read more My 2015 Chevrolet Silverado was due for its first transmission fluid flush at 90,000 miles which was performed by Fishers in October of 2022. Two weeks later, the transmission failed without warning upon departing from a traffic stop light. Within minutes of the event, I brought the truck to Fishers for help. They explained that the transmission had gone bad, could not be repaired, and needed replacement. I gave them the benefit of the doubt, agreed to the replacement and paid nearly $5000. To their credit, the replacement of the transmission with a warrantied remanufactured unit was accomplished quicker than estimated. With the work completed, the truck ran well ...until May of 2023 when a loud squealing noise was heard and followed by a very hard shift. Additional intermittent noises and sloppy shifting prompted a return to Fisher's ...to which they acknowledged that the fluid was already exhibiting signs of failure, but did little else beyond suggesting: "We'll just have to wait and see what happens" and the owner Sarah telling me that she would contact the transmission remanufacturer. A few more weeks of driving with the specter of an imminent breakdown triggered my bringing the truck to a transmission repair specialist. They diagnosed a failing Torque Converter and stated that the fluid should not look or smell the way it did at just 7000 miles after a major repair. Despite being under warranty, I had no desire to wait until the transmission failed, the probable long tow back to Fisher's, likely warranty claim disappointment, and downtime impact upon my business route. My experience with Fisher resulted in the premature loss of a beloved truck, adding a large unplanned financial (on top of those already incurred) and time expenditure for a replacement vehicle. They were given an opportunity to address the problem when it was obviously getting worse and their inaction has lost them this faithful customer, his mother, her neighbor and whomever else I can convince with this review.
I sent my son up there today to get his tires checked for a long road ... read more I sent my son up there today to get his tires checked for a long road trip. They were very helpful and there was no charge. I also get my oil change there. And they never charge me for anything. I didn’t need. They are very knowledgeable and very helpful.
DONT TAKE YOUR VEHICLE HERE. I WENT IN FOR A COOLANT DUMP. THEY SAID M... read more DONT TAKE YOUR VEHICLE HERE. I WENT IN FOR A COOLANT DUMP. THEY SAID MAYBE THE WATER PUMP THEY PUT ON 3 MONTHS AGO. AFTER 7 HRS BERNIE Calls to let me know they replaced placed the water pump and now they think its the thermostat which isn't under the water pump which they replaced 3 months ago by Ray's. AFTER 2 DAYS I SHOW TO TAKE MY VAN FROM THEM, ONLY TO HEAR ITS ALMOST DONE. I GET MY VAN BACK AND THE TEMP GAUGE SHOWS WAY INTO HOT, I ASKED WHY IS THE TEMPERATURE GAUGE SHOWING OFF THE CHART, THE RESPONSE WAS ( HOW CAN I SAY IT WAS WORKING WHEN I BROUGHT THE VAN IN). NOW IM TOLD BY THE FATHER OF THE FATHER AND SON TEAM AND I QUOTE (YOUR A SPUTID MOTHER FUCKER WHEN IT COMES TO MECH AND FOR ME TO LEAVE THE FUCKING PREMISES YOU MOTHER FUCKING ASSHOLE.) I ASK HIM WHY ARE YOU YELLING AT ME AND HE TOLD ME TO GO FUCK MYSELF. 288.00 IS THE CHARGE BERNIE SAID I OWE FOR A BAD REPAIR. NOW MY TEMPERATURE GAUGE IS ALWAYS IN THE PASS HOT WHICH IS THE H FOR THOSE WHO DON'T KNOW. MY OIL STICK HOLDER WAS BROKEN AND THE FRESH AIR HOSE WAS NOT CONNECTED AND MY TRANSMISSION CHECK STICK WAS HANGING OUT. WHEN I SHOWED THE FATHER THIS MESS HE SCREAMED AT ME THAT THE LAST PEOPLE WHO REPAIRED BROKE IT, THATS WHEN I TOLD HIM YOU WORKED ON THIS LAST AND HE REPLIED, NO BEFORE US. MAKING SENSE YET??? I WILL KEEP YOU ALL UPDATED ON THE SMALL CLAIMS LAW SUIT.
