Trusted Nichols with my 38" RV for some suspension work. The week afte... read more Trusted Nichols with my 38" RV for some suspension work. The week after I pick up my RV I left on a 7 hour family vacation New Year’s road trip. RV freshly out of the shop – so I felt confident in the RV mechanically. I was wrong… Shortly after leaving for my trip the entire wheel/rim broke off the lugs causing undercarriage damage, frame damage, and underskirt damage. Not to mention the rim was damage beyond repair. I have never seen anything like it. The roadside mechanic that was gracious enough to help me on his day off, the day after Christmas, was baffled. In his 26 years as a master mechanic he had never seen anything like it. After some investigation we figured out Nichols RV left lug nuts loose causing the lugs to snap completely off. The mechanic found more loose lug nuts on the other side. I can’t imagine if this would have happened on both sides at highway speeds. The negligence of this shop could have ended deadly for my family. Thank goodness no one was hurt. I personally would not trust Nichols RV again. Management was not willing to do anything for me other than apologize. I cannot in good faith recommend this shop to anyone. Working with any mechanic where I personally feel obligated to double check their work is not one I will trust with the life of my family.
Paul saved us! He got to us within 30 minutes of our call and had us ... read more Paul saved us! He got to us within 30 minutes of our call and had us on the road within another 30. His charge for the services were completely fair...especially being a Sunday! He was a great guy and we HIGHLY recommend him...we liked him so much we invited Paul in to have lunch with us!
Stay away! I bought a truck and the heater core was looped(disconnecte... read more Stay away! I bought a truck and the heater core was looped(disconnected) so i asked them to repair it and at first they said i would have to pay. Well for a $5700 truck it should have heat and AC so after alot of back and forth they agreed since new heater core is only $50. Then i go to pick up my truck after waiting 3days for a 6hr job and the AC Compressor they had unplugged i asked why the mechanic said he was testing it so i said plug in the compressor (electrical plug in at comp clutch) as soon as i out the AC on the compressor locked up and smoked badly. So im in a rental car for over a week now and i get the truck after they say they replaced the compressor which they didnt and this DELPHI ht6 compressor is known for leaking in the middle (belly leaker) when not assembled and installed with care. So now im on my way there to see if they will honor yet again repairing their repair! Ive been in rental car to the tume of $350!!
