Trusted Nichols with my 38" RV for some suspension work. The week afte... read more Trusted Nichols with my 38" RV for some suspension work. The week after I pick up my RV I left on a 7 hour family vacation New Year’s road trip. RV freshly out of the shop – so I felt confident in the RV mechanically. I was wrong… Shortly after leaving for my trip the entire wheel/rim broke off the lugs causing undercarriage damage, frame damage, and underskirt damage. Not to mention the rim was damage beyond repair. I have never seen anything like it. The roadside mechanic that was gracious enough to help me on his day off, the day after Christmas, was baffled. In his 26 years as a master mechanic he had never seen anything like it. After some investigation we figured out Nichols RV left lug nuts loose causing the lugs to snap completely off. The mechanic found more loose lug nuts on the other side. I can’t imagine if this would have happened on both sides at highway speeds. The negligence of this shop could have ended deadly for my family. Thank goodness no one was hurt. I personally would not trust Nichols RV again. Management was not willing to do anything for me other than apologize. I cannot in good faith recommend this shop to anyone. Working with any mechanic where I personally feel obligated to double check their work is not one I will trust with the life of my family.
I'm currently in their shop & they are amazing. Very honest too! Whene... read more I'm currently in their shop & they are amazing. Very honest too! Whenever I want to Parks of Toyota they said I needed new brake pads, went here because my mom is friends with the owner and he said I didn't need them at all they are new. I will definitely start taking my car here &I only here because they are very reliable & honest. Also offer 10% discount for students & 15% off for seniors. Highly recommend Bliss Mcknight
Paul saved us! He got to us within 30 minutes of our call and had us ... read more Paul saved us! He got to us within 30 minutes of our call and had us on the road within another 30. His charge for the services were completely fair...especially being a Sunday! He was a great guy and we HIGHLY recommend him...we liked him so much we invited Paul in to have lunch with us!
