These people have very different vibe than any other shop and I have b... read more These people have very different vibe than any other shop and I have been to many in my life. They don’t try to upsell you or use some cheep “time pressure” techniques. They honestly look at your car, give you their opinion and very fair price and let you decide what and when you want to fix. I never felt pressured into anything, unlike all other places. I stumbled accross these mechanics through my doughter’s acquaintance and thought to myself at first” another shop we will be testing for a few months untill we get tired of them selling us repairs we don’t need” but do far I have been here about 5 times for various things, I had a very pleasurable experience with both the owner and the young gentleman that works there. Recommend to every body who is tired of being hustled by a money hungry & commission driven people.
Star Auto Service is amazing. They really do the job right and take c... read more Star Auto Service is amazing. They really do the job right and take care of their customers. From the shuttle service to calling and giving me updates, I really appreciate their attention to detail. They even gave me a loaner car -- a Mustang which is considerably cooler than the minivan I left for repair. I've had a problem with an automatic side door that wouldn't stay open. The dealer spent an entire day and insisted I'd have to replace the whole door. I brought it to Star Auto and they were able to fix it for a fraction of the cost. They sent me a diagnostic of the whole car with pictures identifying the problem. Excellent service and great repair. A+++++ Jodi B.
First time customer. Called around for quotes on service B for Mercede... read more First time customer. Called around for quotes on service B for Mercedes. When I called Star, they told me that they want to look at first because they won't charge for parts I don't need. Was a little wary without a quote. They ran car diagnostic and texted to my phone before confirming the quote. And much cheaper than other places I called. They also gave me a loaner and even washed my car. Very satisfied and will keep coming back Dawn M. Yorba Linda, CA
