They did a great job on fixing my a/c and clutch barring all got repla... read more They did a great job on fixing my a/c and clutch barring all got replaced very reasonable on price frank and his helper did great thank you guys now I'm back on the road again :) -Royce Williams
i went to pep boys by my house, my husband has gone there for years. I... read more i went to pep boys by my house, my husband has gone there for years. I went down and the service mgr helped me on purchasing 4 new tires and balance. I paid for and was scheduled to come back 2 days later as they had to order the tires from warehouse. I went in on a friday and it took about 3 hours... when i got home after getting my vehicle, i noticed my chrome caps were missing and i had 4 plastics caps on each tire. I just paid 670.00 for 4 tires and balancing and you switch my chrome caps for plastic ones. I called and spoke to service mgr and told him where's are my chrome caps........ He said come back in and i will give you a set. It's the principal of the deal. IT'S NOT THEIR DECISION for them to switch out, i brought my vehicle with them on i expect to drive off with them. That's just wrong.......