Pep Boys located at 4014 E Niles St in Bakersfield, CA services vehicles for Oil Change, Auto Repair, Brake Repair, Tune Up, Wheel Repair, General Maintenance, Car Battery Installation. Call (661) 872-7390 to book an appointment or to hear more about the services of Pep Boys.

Pep Boys Reviews

2
new set of 4 tires and balance
December 09, 2016 | Colleen | Visited, over a year
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i went to pep boys by my house, my husband has gone there for years. I went down and the service mgr helped me on purchasing 4 new tires and balance. I paid for and was scheduled to come back 2 days later as they had to order the tires from warehouse. I went in on a friday and it took about 3 hours... when i got home after getting my vehicle,  i noticed my chrome caps were missing and i had 4 plastics caps on each tire. I just paid 670.00 for 4 tires and balancing and you switch my chrome caps for plastic ones. I called and spoke to service mgr and told him where's are my chrome caps........ He said come back in and i will give you a set. It's the principal of the deal. IT'S NOT THEIR DECISION for them to switch out, i brought my vehicle with them on i expect to drive off with them. That's just wrong.......
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i went to pep boys by my house, my husband has gone there for years. I went down and the service mgr helped me on purchasing 4 new tires and balance. I paid for and was scheduled to come back 2 days later as they had to order the tires from warehouse. I went in on a friday and it took about 3 hours... when i got home after getting my vehicle, i noticed my chrome caps were missing and i had 4 plastics caps on each tire. I just paid 670.00 for 4 tires and balancing and you switch my chrome caps for plastic ones. I called and spoke to service mgr and told him where's are my chrome caps........ He said come back in and i will give you a set. It's the principal of the deal. IT'S NOT THEIR DECISION for them to switch out, i brought my vehicle with them on i expect to drive off with them. That's just wrong.......