Pep Boys located at 4491 E Speedway Blvd in Tucson, AZ services vehicles for Oil Change, Auto Repair, Brake Repair, Tune Up, Wheel Repair, General Maintenance. Call (520) 795-5993 to book an appointment or to hear more about the services of Pep Boys.

Pep Boys Reviews

1
New battery
April 24, 2016 | Gayle | Visited, over a year
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DO NOT patronize this business!!!!!  I have always used them for batteries for my cars in Tucson, but yesterday they refused to honor the warranty on my three year battery when it failed after two years because it was my "show car" and only driven about once a week (or every two weeks).  They claimed there was "always some power draining the battery"....but my car has a KILL SWITCH which I always use for that very reason. I immediately called their  corporate office and explained the situation and they said I was correct and they should have honored the three year warranty....what a rip off and I suspect it was because I was a woman and they thought I didn't know better!  After getting validation by corporate I took it to Pep Boys on 22nd St. and they immediately agreed that it should have been replaced under the warranty and they cheerfully did so at the prorated price.  Rest asssured that car show community in Tucson will know all about this scam. 
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DO NOT patronize this business!!!!! I have always used them for batteries for my cars in Tucson, but yesterday they refused to honor the warranty on my three year battery when it failed after two years because it was my "show car" and only driven about once a week (or every two weeks). They claimed there was "always some power draining the battery"....but my car has a KILL SWITCH which I always use for that very reason. I immediately called their corporate office and explained the situation and they said I was correct and they should have honored the three year warranty....what a rip off and I suspect it was because I was a woman and they thought I didn't know better! After getting validation by corporate I took it to Pep Boys on 22nd St. and they immediately agreed that it should have been replaced under the warranty and they cheerfully did so at the prorated price. Rest asssured that car show community in Tucson will know all about this scam.