Took my truck in for a service and found that the shop rates were grea... read more Took my truck in for a service and found that the shop rates were great. service advisor was very smart. the tire prices were very competive all and all was a great experance love this shop will be a customer for life great job guys!
Auto Doctor is a RIP OFF! Auto Doctor tried to charged me $45 for an ... read more Auto Doctor is a RIP OFF! Auto Doctor tried to charged me $45 for an alignment they couldn't complete due to a repair that needed to be made. They gave me a two huge estimates. One for something I didn’t even ask for and another for what they thought would have fixed the problem. The alignment estimate had parts marked up by about 50%. In addition to their outrageous labor charges, they also charge $25.00 for "misc shop supplies" and a $12.50 charge for "hazardous materials" And this was to replace one ball joint and rotate tires! Needless to say I went to another mechanic. The tires ended up having broken belts, which Auto Doctor missed completely. So they would have rotated tires that were shot. And after all the work they estimated the problem would have still been there. Then after they told me the $45 charge from the first visit would be credited to the actual alignment, they tried to charge me for the entire alignment. Saying that the $45 would be credited if “they had done the work.” With “work” meaning the huge estimated job and not the alignment they were originally supposed to do. They also charge extra for alignments with wheels bigger than 18”, even though there is no additional work required over a normal alignment with wheels 18” or less. The guy even had the gall to tell me “they had a $40,000 alignment machine to pay for” Never, ever, ever go to the Auto Doctor in Spearfish, South Dakota…
