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the person was very understanding to my inabilaty to get out of my veh... read more the person was very understanding to my inabilaty to get out of my vehicle when I arrived He sen me out side his door in my vehicle and came out to see what I needed; I showed him I needed running boards and he was able to help me understand just what I needed! He made arrangements to pick the truck up at the VA and return it after the work was done very nice and proffetional just as when ever I need work or accesseries in the future I know where to go Big D'S. again thank you Don Burback